On-site, hybrid and cloud support—delivered by genuine partners who know schools and care about outcomes
Fast fixes today, a stronger school tomorrow—trusted support across the East Midlands, from friendly engineers to strategic advisers on the SLT agenda.
ekte provides a flexible support model that fits how each school works: regular on‑site engineer visits for hands‑on help, a rapid-response helpdesk for day‑to‑day issues, and cloud-first consultancy that simplifies systems and cuts costs. Typical packages include scheduled half‑day on‑site visits backed by a named service delivery manager, plus remote monitoring, patching, backups, and safeguarding‑ready filtering—so classrooms keep teaching and office teams can rely on SIMS/FMS, Google Workspace or Microsoft 365 without disruption. Leaders get plain‑English reports and termly reviews mapped to DfE standards, covering risk, continuity and investment planning, so governors can see value and impact clearly
Leaders get plain‑English reports and termly reviews mapped to DfE standards, covering risk, continuity and investment planning, so governors can see value and impact clearly.
This approach is proven in practice. At Taylor Road Primary, migrating to cloud services, modernising devices and networks, and strengthening cyber hygiene improved reliability, communication with parents, and curriculum delivery—backed by staff CPD and leadership coaching that turned technology into everyday confidence.
Feedback from the headteacher and business manager highlights more robust systems, better value printing and clear guidance on GDPR and acceptable use—illustrating how on‑site presence, hybrid support and cloud consultancy combine to deliver measurable gains for learning and operations
.avif)
Support That Knows the Difference Between "The WiFi's Down" and "Year 11 Can't Access Their Mock Exams"
Most IT support companies treat schools like small offices with more users. ekte treats schools like schools—complex, budget-conscious places where one broken printer can derail parents' evening, a slow MIS means data deadlines get missed, and "it'll be fixed by Tuesday" isn't good enough when Tuesday is assessment week. We've spent years learning what actually matters in education: knowing your systems, speaking your language, and being there when it counts—not just when it's convenient.
Trust & Knowledge: We Know Schools, Not Just Systems
We've supported primaries, secondaries, and MATs long enough to know that your MIS, safeguarding filters, and G Suite or Microsoft 365 setup aren't just 'business software'—they're mission-critical. We assess what you've got, spot the risks you didn't know were there, and explain fixes in plain English, not three-letter acronyms. You get advice tailored to education budgets and DfE compliance, not generic corporate IT.
Supported: A Team That Picks Up the Phone
Outsourced helpdesks put you in a queue. ekte gives you a named service delivery manager who knows your network, your staff, and your recurring gremlins. Whether it's a scheduled half-day engineer visit, remote fixes while you're on the phone, or proactive monitoring that catches problems before they cascade, you're not a ticket number—you're a school we're committed to keeping running smoothly.
Peace of Mind: Continuity That Actually Continues
Reliable doesn't mean flashy—it means backups that work, patches that don't break things, and disaster recovery plans that aren't gathering dust in a filing cabinet. We focus on boring-but-critical basics: offsite backups, documented systems, and clear escalation paths so if something does go wrong, your team knows what to do, and so do we. Your students stay learning, your office keeps running, and your SLT can sleep at night.
Dedicated to Your School’s Success
We map our support to what matters to you: DfE digital standards for governors, safeguarding-ready filtering for DSLs, and termly reviews that show impact and value in language your business manager and headteacher actually understand. Whether it's cloud migration, device refresh cycles, or just making sure your ancient server doesn't pick sports day to fail, we're in your corner—thinking ahead so you don't have to.
Book a free East Midlands support review—on‑site, hybrid or cloud.
Get a pragmatic plan, clear pricing and a named team that will stand alongside leadership, staff and governors from day one.