The IT partner who explains things like you're a colleague, not a clueless customer.
At Ekte, we provide genuine IT solutions tailored for schools and businesses across the UK.
Who We Are
We're the team that won't make you feel stupid for asking 'What's DNS?' We're the phone call you get before something breaks, not just the ticket system after. And we're the ones who remember that your budget runs April to March, not whenever the vendor wants to charge you.
Empowering Schools Through Technology and Support
We simplify IT, enabling schools to focus on what truly matters—education.
Protecting Your Data with Expert Solutions
Our team is dedicated to safeguarding sensitive information while ensuring compliance with the highest standards.
Building Trust with Every Interaction
We pride ourselves on fostering strong relationships based on trust and reliability.
What We Do
From cloud migration to cyber security, we handle every aspect of school technology -making sure systems run smoothly, data stays secure, and staff feel empowered, not overwhelmed. Our support is proactive, responsive, and tailored to the pressures and priorities that matter most in education.
Real Impact: School Transformation
Ekte has transformed our IT experience completely.
"We would not be in the current position without the support, knowledge and skills that the service, Jamie and Ekte, have brought. Staff have had support and followed up with observation to work towards developing the next steps. The systems are now more robust supporting all aspects of IT and our curriculum."
“We have managed to create a more robust ICT infrastructure, with the move to a Cloud-Based Solution, more reliable devices, and cost-effective printing. Ekte are invaluable for advice around GDPR, Acceptable Use, FMS6, and SIMS. The school has achieved so much over the past three years with their support.”
Why Choose ekte?
Approachable & Responsive
One named contact per school, not ticket ping-pong. Average first response time under 2 hours - or we call to explain why.
Trusted & Knowledgeable
Trusted & Knowledgeable: We're not tied to one vendor, so we tell you when a cheaper option exists - even if we make less.
Education Specialists
We understand curriculum, funding, business systems and safeguarding.
Support for Every Role
From governors to teaching assistants, we make technology work for everyone.
Our Commitment to Core Values
Integrity, Independance and Sustainability
Integrity: Or Why We Do Annoying Things That Cost Us Money
Our Core Values Aren't Marketing—They're the Awkward Truths That Guide Every Decision.
Most companies list values like "integrity" and "trust" on their website, then promptly ignore them when there's a sale to be made.
ekte does something different—and it costs us.
Why? Because we'd rather sleep well and keep clients for 10 years than make a quick sale and lose them in one.
Here's what our three core values actually mean when you work with ekte:
Trust
We Tell You Things That Make Us Less Money
What "trust" usually means on websites:
Generic platitude. Nice sentiment. Zero evidence.
What trust means at ekte:
The 12k we didnt take
A school called asking for a full network upgrade—new switches, access points, cabling, the works. Budget approved: £12,000.
We did the site survey and realized their existing switches were fine. They just had one misconfigured VLAN causing interference.
Our quote: £400 for half a day's work to fix the config issue.
Why we did it: Because in three years when they do need that upgrade, they'll call us first—and they'll trust our recommendations because we've proven we don't sell them things they don't need.
"You should talk to BT directly"
A MAT asked us to quote for broadband across 8 sites. We ran the numbers and realized that for their specific locations and capacity needs, going direct to BT's public sector team would save them £18k over three years compared to using us as the intermediary.
We told the client
Why we did it: Because in three years when they do need that upgrade, they'll call us first—and they'll trust our recommendations because we've proven we don't sell them things they don't need.
What this looks like day-to-day:
We tell you when your existing kit has 3-5 years left: "Don't upgrade yet, you're wasting money."
We recommend cheaper alternatives when they exist: "For your size, you don't need enterprise-grade firewalls. This £600 model does everything you need."
We're honest about our limitations: "We don't specialize in Mac environments—let us connect you with someone who does."
We explain the trade-offs clearly: "Option A is £2k cheaper but means you're vulnerable for six weeks during migration. Option B costs more but you're protected throughout. Your call."
That's not just "good customer service." That's trust you can measure: 99% customer retention over 10 years.
Independence: We're Not Tied to Vendors, So We Don't Push Their Agenda
We're not owned by anyone. We don't have vendor quotas. We don't get kickbacks for hitting sales targets.
That means when we recommend Smoothwall filtering over iboss, or Cambium switching over Cisco, it's because it's genuinely the best fit for your school or business—not because we get a bigger commission.
ekte:
We're not owned by anyone. We don't have vendor quotas. We don't get kickbacks for hitting sales targets.
Others
We're an SME, but still have preferred vendor deals that incentivise us to sell specific products.
What this means at ekte:
The filtering decision
Three of the major web filtering companies offered us significant bonuses to become "exclusive partners"—basically, push their product to every school regardless of fit.
Our response: "No thanks."
Why? Because: Some schools need Smoothwall's granular reporting for complex safeguarding
Others need iboss's cloud-native approach for remote learning
Smaller primaries do fine with Securly's simpler interface
If we'd taken the exclusivity deal, we'd have made more money short-term but recommended wrong-fit solutions to clients.
What this looks like day-to-day:
Multi-vendor approach: We work with BT, Virgin, Vodafone, Smoothwall, iboss, Cambium, Cisco, Datto, 3CX—whoever fits your specific need.
Honest product comparisons: "Here are three options: A is cheapest but basic, B is our usual recommendation for schools your size, C is future-proof but overkill for your current needs."
We comparison-shop for you: We'll run quotes through multiple suppliers to get you the best deal—even if it means smaller margin for us.
No vendor lock-in: If you want to move your filtering from Smoothwall to iboss in two years, we'll help you do it. No "that voids your support" nonsense.
Translation: You get independent advice from someone who profits from solving your problem well, not from selling specific products.
Sustainability: We Practice What We Preach (And We Can Prove It)
What "sustainability" usually means on websites:
Why this matters Sustainability commitments from companies whose executives drive Range Rover diesels ring hollow. When leaders personally invest in EVs and solar panels, it signals genuine commitment—because it costs them personally.
Vague commitment to "going green." Maybe a PDF about recycling. Token gesture.
What sustainability means at ekte:
This isn't marketing.
This is what we actually do:
Leadership Level Commitment (Not Just Policy)
All 5 ekte Directors:
Drive electric or hybrid vehicles (100% of leadership team)
Three out of five have solar panels installed on their homes
All participate in EV salary sacrifice scheme for employees
Operational Sustainability (The Stuff That Actually Reduces Carbon)
Our Coalville HQ:
Solar panels generating clean energy
Battery storage system for excess solar
On-site EV charging powered by solar
Paper-light office (digital-first processes)
Remote-first service model:
Most diagnostics, monitoring, and support delivered remotely
Dramatically reduces travel emissions vs. on-site-only support
E-waste management:
WEEE-compliant recycling through certified partners
Active IT asset reuse program (see below)
Helping Schools and Businesses Reduce Their Carbon Footprint Too
The 160 Chromebooks story
A wealthy private school in Surrey was replacing 160 perfectly functional Chromebooks (upgrading to newer models for prestige reasons). Instead of recycling them, we:
Wiped them securely
Distributed them to underfunded city schools in Leicester
Provided the remainder to TEAM Education Trust schools
Environmental impact: 160 devices avoided landfill and got 3-5 more years of life.
Social impact: Schools that couldn't afford new devices got free, functional learning tools.
Cost to ekte: Time and logistics (we did this for free).
Why we did it: Because it's the right thing to do—and it's proof that "sustainability commitment" isn't just a webpage section.
What this looks like day-to-day:
IT asset lifecycle management: We help you reuse, repurpose, or responsibly recycle old equipment instead of defaulting to "bin it and buy new."
Energy-efficient recommendations: "Those old servers in the cupboard draw 2kW 24/7. Moving to cloud would cut your electricity bill by £120/month and reduce carbon."
Low-power hardware choices: When we spec new switches/routers/access points, we factor in power consumption, not just performance.
Cloud-first strategies: We help schools and businesses move from power-hungry on-premise servers to efficient cloud platforms where appropriate.
ower management policy advice: Simple stuff like "configure all PCs to sleep after 10 minutes" saves surprising amounts of energy (and money) at scale.
What These Values Actually Mean When You Work With Us
Trust means:
We tell you when you don't need to spend money
We recommend competitors when they're genuinely better
We explain trade-offs honestly, not hide them
Independence means:
We're not pushing vendors' sales targets
We comparison-shop for you across multiple suppliers
We have no vendor lock-in—you're free to change
Sustainability means:
Directors drive EVs and have solar panels (leadership walks the talk)
We help you extend IT asset lifecycles (reuse before recycle)
We recommend energy-efficient solutions even when they're not the highest-margin option for us
Here's what ekte does that costs us short-term but builds trust long-term:
We turn down £11k sales when clients don't actually need the work
We recommend cheaper alternatives even when it means smaller margin
We give away decommissioned equipment instead of selling it
We invest in EVs and solar when diesels and grid power are cheaper
We tell clients to go direct to BT when it saves them money
We pay for e-waste recycling instead of dumping it
Why does this matter to you?
That's integrity. Not as a slogan, but as a business model.
Get in Touch with Us
Discover how our expert team can support your IT needs with genuine service and care.
What our clients say
Hear from organisations we've supported
"ekte transformed our school's digital infrastructure with incredible professionalism."
"Their business support has been game-changing for our operations."
"Reliable, efficient, and genuinely supportive IT services."
FAQs
Get insights into our approach and how we support your technology needs
We provide bespoke IT solutions, expert support, network management, cybersecurity, and more—always tailored to your needs.
Call, email, or use our online ticketing for swift help from our dedicated team.
Yes. Industry-standard security and data protection come built-in with every service.
Absolutely. We empower your team with training and ongoing support for better productivity.
Contact us to schedule a consultation—ekte will guide you through every step.