Privacy Policy


ekte gathers certain information about individuals in order to provide products and service. ekte also collect information to better understand how visitors use our website and to present timely, relevant information to them.

What data genuine gather

ekte may collect the following information:

  • Name and Job Title
  • Contact information including email address.
  • Website usage data
  • Other information relevant to client enquiries

How ekte use this data

Collecting this data helps us understand what you require from the company, enabling us to deliver improved products and services. Specifically, ekte may use data;

  • For our own internal records.
  • To improve the products and services ekte provide.
  • To contact you in response to a specific enquiry.
  • To send you promotional emails about products, services, offers and other things ekte think might be relevant to you.
  • To send you promotional mailings about products, services, offers and other things ekte think might be relevant to you.
  • To contact you via email, telephone or mail to discuss the products and services ekte currently supply to you.

Cookies and how ekte use them

What is a cookie?

A cookie is a small file placed on your computers hard drive. It enables our website to identify your computer as you view different pages on our website. Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit.

How to genuinely use cookies

ekte may use cookies to:

  • Analyse our web traffic using an analytics package. Aggregated usage data helps us improve the website structure, content and functions.
  • Identify whether you are signed into our website. A cookie allows us to check whether you are signed into the site.
  • Test content on our website. For example, 50% of our users might see one piece of content, the other 50% a different piece of content.
  • Store information about your preferences. The website can then present you with information you will find more relevant and interesting.
  • To recognise when you return to our website. ekte may show you relevant content or provide functionality you used previously.

Controlling cookies

You can use your web browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your browser to refuse cookies.

However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you. Unless you have changed your browser to refuse cookies our website will issue cookies when you visit it.

Controlling information about you

When you are given the opportunity to accept our Terms and Conditions you will also be given the option to consent to this data being collected (without which support will be unable to be provided).

You will also be given the option to receive marketing communications from us by email, telephone, or post. If you have agreed that ekte can use your information for marketing purposes, you can change your mind easily, via one of these methods:

  • Send an email
  • Write to us at:

ekte Customer Care Centre
The Old School House
Bridge Road
Kings Langley