Sleep at night knowing your school meets DfE digital standards - without the headaches, jargon or surprises.
We translate complex DfE requirements into clear, practical actions and provide support at every stage, partnering with your school to implement the standards confidently and efficiently.
IT Support That Doesn't Feel Like "IT Support"
What You Actually Get With ekte: The calm feeling of knowing someone's watching your back—and will call you first when something looks odd, not after it's already broken.
What ekte does: We catch the risky things before they become your crisis. Think of us as the smoke alarm that actually works—quiet most of the time, but loud when it needs to be.
ekte doesn't just install firewalls and hope for the best. We remove the worry that keeps school leaders and business managers awake at 3am.
What keeps you up at night?
The email from "the bank" that one of your staff clicks on.
The Governor asking "Are we Cyber Essentials compliant?"
The news headline about another school's data breach
That sinking feeling: "Would we even know if we'd been hacked?"
Cyber Security Advice That Doesn't Make You Feel Stupid
The old way: "You need to implement multi-factor authentication on your identity and access management system to mitigate threat vectors."
The ekte way: "Think of it like this: a password is like locking your front door. Multi-factor authentication is like having a doorbell camera that texts you when someone tries the handle. Want us to set that up for you?"
You don't need to become a cyber security expert. You just need someone who explains things like you're a colleague, not a clueless customer.
What School Leaders Actually Say (When They Think We're Not Listening)
"I've never seen so many staff excited about a phone before!"
"Your support and commitment to make the installation process so seamless has been very much appreciated."
Translation: They're not excited about VoIP technology. They're excited because it just worked and nobody had to stress about it.
"Partnering with Ekte has been one of the best decisions we’ve made as a school. Over the years, they’ve become more than just our IT support—they’ve been trusted advisors who genuinely care about helping us achieve our vision."
"Thanks to Ekte, our systems are more reliable, and our operations run more efficiently!"
Translation: The opposite of "we can't get hold of anyone" and "they talk over our heads." This is what it feels like when IT support actually supports you.
"ekte's support has transformed our IT experience. Their team is always there when we need them, providing solutions that truly work for us."
Notice what she's not saying: "They installed great servers" or "Their firewall throughput is excellent." She's talking about the experience of working with humans who show up.
"Working with ekte has been a game changer for our business. Their expertise and reliability give us peace of mind every day."
IT Support for Schools: Because Teaching Isn't Your Second Job
For Multi-Academy Trusts: One Team, Consistent Support Across Every Site
The MAT problem nobody talks about: You've got 8 schools, 8 different "IT people," 8 different ways of doing things, and zero consistency when something goes wrong.
What ekte does: One support team who knows all your sites. One way of doing things. One phone number that works wherever you are. So when your CFO asks "Are all our schools cyber-secure?", you can say yes—and mean it.
For Primary and Secondary Schools: IT That Works Around Term Time, Not Against It
The frustrating pattern: Your IT company wants to upgrade the network... on Tuesday morning during lessons.
The ekte difference: "When's your next INSET day?" or "Can we do this in the summer holidays?" We work around your calendar because we remember what it's like to run a school.
For Small and Medium Businesses: IT Support Without the Corporate Price Tag
What SMBs tell us: "The big IT companies want us to sign 3-year contracts and buy stuff we don't need. The small ones never pick up the phone."
What we do: Straight answers. Honest pricing. No upselling. And when you call, someone picks up—usually within two rings.
Transforming IT Support for Education and Business
At ekte, we believe in providing genuine service that meets the unique needs of schools and businesses. Our expert team is dedicated to delivering reliable IT solutions that empower your success.
Our Services: We Tell You What You Need, Not What Makes Us the Most Money
If you don't need a full network replacement, we'll tell you. If you can save money by keeping your current internet and just upgrading filtering, we'll say that—even if we make less profit.
Why? Because we'd rather have you as a client for 10 years than sell you unnecessary kit once.
Why Choose Us? We Don't Make You Choose Between Cheap and Good
Most IT companies make you pick a side. Cheap means distant call centres, slow responses, and nobody who really knows your school. Expensive means faster help, but the quotes land like a surprise budget crisis. ekte sits in the sweet spot in between. A local team you actually know, quick to respond, and clear pricing that doesn’t make your SBM wince at every invoice. We keep the tech simple, the language human, and the support reliable, so you can get on with running a calm, well-organised school day.
Get Started: We Won't Bombard You With Sales Calls
Call us. Have a conversation. Get a one-page quote that makes sense. Decide in your own time.
No follow-up emails every three days asking "have you made a decision yet?"
Why? Because high-pressure sales tactics feel gross, and we remember what it's like to be on the receiving end.
Customer Support: We're Measured on How You Feel, Not How Fast We Close Tickets
Our support team's targets aren't "close 50 tickets a day." They're:
Did the customer understand what happened?
Did they feel listened to?
Is the problem actually solved, or just temporarily fixed?
That's the difference between "your ticket is resolved" and "your problem is sorted."
Cyber Security That Doesn't Require a PhD
At ekte, we make protecting your school, trust, or business from cyber threats simple and worry-free. Our practical, step-by-step support means you get expert guidance—even if you aren’t a tech specialist.
Step 1: We Listen to What Worries You (Not What the Cyber Industry Wants to Sell You)
Bad cyber companies:
Start with a 90-slide presentation about threat vectors and ransomware-as-a-service.
ekte:
Start by asking: "What keeps you awake at night? What do your governors ask about? Has anything ever happened that scared you?"
Then we build protection around those specific worries—in language you can explain to your head or board.
Step 2: Bespoke Protection That Fits Your Budget and Your Actual Risk
The Sutherland principle: "Perfect" security that you can't afford is worse than "good enough" security that you can maintain.
We design protection that fits:
Your budget (we know schools aren't flush with cash)
Your staff's tech confidence (we train in plain English)
Your actual risk level (a 2-form primary needs different protection than a 2000-pupil secondary)
Step 3: We manage the technical side and walk you through it like a trusted colleague.
Setup: We do it. You don't have to touch a router or configure a firewall.
Training:
We run sessions for your staff—focused on "what to watch out for" and "what to do if something feels dodgy," not technical manuals.
Ongoing support:
If something isn't clear, call us. We'll explain it in English. If we catch ourselves using a three-letter acronym, we stop and translate.
That's what "hands-on support" actually means: we hold your hand, not your hand-held device.
Transform Your IT Experience: What That Phrase Actually Means
"Transform" doesn't mean ripping everything out and starting from scratch. It means:
The internet stops being the thing that ruins parents' evening
Your DSL stops worrying whether the filtering is working
Your SBM can explain the IT budget to governors without a glossary
You stop getting surprise bills for "extras"
When you call for help, someone picks up who knows your name and your school's setup
That's transformation: not flashier technology, but the feeling of being in control again.
Get Your Free Consultation: What "Free" Actually Includes
“Free consultation” = 45-minute pitch trying to upsell things you don’t need. We do it differently — practical, relevant, and focused on your school.
What it actually is with ekte:
15-20 minute phone call (we call you at a time that suits)
We ask what's working and what's frustrating you (not "what's your budget?")
We give you honest advice—even if that advice is "you don't need to change anything yet"
You get a one-page summary of options and realistic pricing
No follow-up spam. If you want to proceed, you call us. If not, no hard feelings.
That's what "free" means: free of pressure, free of jargon, free of obligation.
Call us: 0333 344 6501
Email us: sales@ekte.uk
Let's have a conversation about what you actually need—not what we want to sell
FAQs
Find answers to your questions about our IT solutions and how we can support you.
We provide a range of IT solutions tailored for schools and businesses. Our services include network management, cybersecurity, and IT support. We aim to deliver genuine service that meets your unique needs.
You can reach our support team via phone or email. We also offer an online ticketing system for your convenience. Our dedicated staff is always ready to assist you.
Absolutely, we prioritise security in all our services. We implement industry-standard protocols to protect your data. Trust us to keep your systems safe and secure.
Yes, we provide comprehensive training for your staff. Our sessions are designed to enhance their IT skills and confidence. We believe in empowering your team for better productivity.
Getting started is easy! Simply contact us to discuss your needs and schedule a consultation. We’ll guide you through the process to ensure a smooth transition.
Get in Touch with ekte
We're here to support your broadband needs—reach out for expert advice and assistance today.
